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Palazzo Vecchietti

Suites and Studios in Firenze

Via degli Strozzi, 4 50123 Firenze

T: +39.055.2302802 - F: +39.055.215142

info@palazzovecchietti.com

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Duemilaotto Srl  05831870489 - Via degli Strozzi, 4   50123 Firenze - Capitale Sociale:  € 10.000,00 - REA: 578757 Firenze

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Hotel Palazzo Vecchietti

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Via degli Strozzi, 4
50123 Firenze
T: +39.055.2302802
F: +39.055.215142
P.I. 05831870489

PRIVACY POLICY

 

Updated as of 25 May 2018

 

In compliance with the obligations deriving from the Community legislation (European Regulation for the protection of personal data No. 679/2016, GDPR) and subsequent amendments, this website www.palazzovecchietti.com respects and protects the privacy of visitors and users, placing appropriate measures in place to protect the rights of users.  

This document also takes into account the Recommendation n. 2/2001 that the European Data Protection Authorities have adopted to identify the minimum requirements for the collection of personal data online.

This privacy policy applies only to the online activities of this site and is valid for visitors / users of the site. The information is provided only for the site  www.palazzovecchietti.com   and not for other websites that may be consulted by the user through links.

The purpose of the privacy statement is to provide maximum transparency regarding the information that the site collects and how it is used.

 

LEGAL BASIS OF TREATMENT

Data processed according to consent

With the use or consultation of this site visitors and users explicitly approve this privacy statement and consent to the processing of their personal data in relation to the methods and purposes described below, including any disclosure to third parties if necessary for the provision of a service.  

The provision of data and therefore the consent to the collection and processing of data is optional.

The User can deny consent and can revoke at any time a consent already provided by sending the request to the email info@palazzovecchietti.com. However, denying consent may make it impossible to provide certain services and the browsing experience on the site may be compromised.  

 

TYPES OF DATA PROCESSED

Browsing the Site for consultation does not require any personal data; however, technologies are used that involve the storage of some data related to the tools used, somehow attributable to the user.

The personal data we receive from our customers helps us to personalize and continually improve our services and bookings on the site. We use this data in particular to manage orders, provide services, process payments, and communicate with you about reservations. We also use these data to improve our service, to prevent or expose fraud or abuse to the detriment of our website and to allow third parties to perform technical activities and other actions on our behalf.

 

Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation and only for the duration of the connection, some data whose transmission is implicit in the use of Internet communication protocols.

This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. To this category of data belong:

- Internet protocol (IP) address associated with the device used to connect;

- type of browser and device parameters used to connect to the site;

- name of the Internet service provider (ISP);

- date and time of visit;

- web page of origin of the visitor (referral) and exit;

- any number of clicks made within the site and any expressed preference

- other parameters relating to the operating system and the user's IT environment.

  This data can be used  to obtain anonymous statistical information on the use of the site and to check its correct functioning as well as:

- to comply with the provisions of national and community regulations;

- to ascertain responsibility in case of hypothetical IT crimes to the detriment of the site and for investigations in the event of any disputes.

Only the data collected for surveillance purposes persist on servers for more than 12 months.

Data provided voluntarily by the User

The optional, explicit and voluntary sending of e-mails to the addresses indicated on this Website entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message.

 

PURPOSE OF THE TREATMENT

a) provide the requested services and manage customer relations. The provision of personal data necessary for these purposes is not mandatory, but the refusal to provide them implies the impossibility of carrying out what has been requested;

b) comply with the provisions of national and community regulations;

c) for security purposes (spam filters, firewalls, virus detection), the automatically recorded data may possibly also include personal data such as the IP address, which could be used, in compliance with applicable laws, in order to block attempts at damage to the site itself or to damage other users, or in any case harmful activities or constituting a crime.

This information is treated according to the legitimate interests of the holder.

 

THIRD PARTY SUPPLIERS

PALAZZO VECCHIETTI uses other companies and individuals to perform certain activities on our behalf.

In addition to the owner, in some cases, access to data may be gained by other categories of employees involved in the organization of the site (administrative, commercial, marketing, legal, technical managers) or external subjects (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communication agencies).  

These providers only have access to the personal data that are necessary to perform their duties. We guarantee that they can not use the same data for other purposes and are also required to process personal data in accordance with this Privacy Policy, and in accordance with applicable regulations regarding the protection of personal data.

The Data Controller is not involved in these treatments nor can he be held responsible.

The interested party may, however, consult the privacy information made available on the following sites:

 

Apple Store : 
https://www.apple.com/legal/internet-services/itunes/it/terms.html 

Google Play : 
https://play.google.com/intl/it_it/about/play-terms.html 

Windows Phone Store : 
https://privacy.microsoft.com/it-it/privacystatement

 

SAFETY MEASURES AND TREATMENT MODALITIES

Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

It is important that you take appropriate protection against unauthorized access to your password and your computer. Always make sure you are disconnected when using a computer shared with other users.

 

COMMUNICATION AND DISSEMINATION

Personal data collected will not be disseminated, sold, exchanged or communicated with third parties other than the Data Controller, without the express consent of the data subject. Communication to third parties, other than the Data Controller, managers, internal, but also external to the company structure, and by the those in charge of processing identified and appointed pursuant to art. 13 c.1 letter e) of the EU Regulation is provided for the exclusive pursuit of the purposes referred to in points 1 and 2 of this information and in any case within the limits thereof, possibly to: third parties involved in technical assistance and delivery, and IT (and company management, etc.), affiliated companies or third parties that provide Palazzo Vecchietti with information processing or complementary activities compared to those proposed by Palazzo Vecchietti, to allow the execution of the contract, shippers, all committed in the correct and regular pursuit of the purposes described.

In any case, processing by third parties must be carried out according to accuracy and in compliance with the provisions of the law in force.  

 

PLACE OF TREATMENT

The data collected by the site are processed by the Data Controller in accordance with the applicable laws, company DUEMILAOTTO  SRL with registered office in Via degli Strozzi 4, 50123 Florence - Italy, located in the European Economic Area and acting in accordance with European standards.

 

COOKIES

This site, like all websites, makes use of cookies, small text files that allow you to store information on visitor preferences, to improve the functionality of the site, to simplify navigation by automating the procedures (eg Login, language site) and for the analysis of site use.

In particular, session cookies  are essential in order to indetify connected users and are useful to avoid that a required feature can be provided to the wrong user, as well as for security purposes to prevent cyber attacks on the site. Session cookies do not contain personal data and last only for the current session, ie until the browser is closed.   No consent is required for them .

THE   functionality cookies  used by the site are strictly necessary for the use of the site, in particular they are linked to an express request for functionality by the user (such as Login), for which  no consent is needed .

By using the site, the visitor expressly consents to the use of cookies.

 

COOKIE DIACTIVATION

Cookies are connected to the browser used and can be disabled directly from the browser, thus refusing / revoking consent to the use of cookies.

It should be noted that disabling cookies may prevent the correct use of some features of the site; it will therefore not be possible to access certain features, pages and sections of our website, therefore we decline any responsibility othis regard.

Instructions for disabling cookies are better described in the "guide" menu of the browser in use, from where you can change your preferences to cookies by following the links found on the web pages:  

 

For Internet Explorer ™: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies ;

For Safari ™:   http://www.apple.com/legal/privacy/en-ww/cookies ;

PerChrome ™: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647

For Firefox ™:   https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences ;  

 

THIRD-PARTY COOKIES

This site also works as an  intermediary for third-party cookies , used to provide additional services and functionality to visitors and to improve the use of the site, such as buttons for social media, or video. This site has no control over the cookies of third parties, entirely managed by third parties. As a consequence, the information on the use of these cookies and their purposes, as well as on how to disable them, are provided directly by the third parties on the pages indicated below.

In particular, this site uses cookies of the following third parties:

- Google  Analytics : a Google analysis tool which, through the use of cookies (performance cookies), collects anonymous browsing data (IP truncated at the last octet) and exclusively collected for the purpose of examining the use of the site by users, compile reports on activities on the site and provide other information, including the number of visitors and pages visited. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google's behalf. Google will not associate the IP address with any other data held by Google. Data transmitted to Google are stored on Google's servers in the United States.  

On the basis of a specific agreement with Google, which is designated as the data controller, the latter undertakes the processing of data according to the requests of the Data Controller (see at the end of the information), given through the software’s settings. Based on these settings, the advertising and data sharing options are disabled.

Further information on Google Analytics cookies can be found on the page  Google Analytics Cookie Usage on Websites .  

The user can selectively disable the collection of data by Google Analytics by installing this plugin on their browser: http: //tools.google.com/dlpage/gaoptout? Hl = en.  

-   Youtube : a platform owned by Google, for sharing videos, which uses cookies to collect information from users and navigation devices. The videos on the site do not deliver cookies when the page is accessed, since the " advanced privacy (no cookie) " option has been set, according to which YouTube does not store visitor information unless they voluntarily reproduce the video.  

cookie: test_cookie .doubleclick.net is not a permanent cookie, but is used to check if the user's browser supports cookies.

For more information on the use of data and their processing by Google, it is recommended to read the information on the appropriate  page prepared by Google , and page on   How Google uses data when you use partner sites or apps .  

 

PLUGIN SOCIAL NETWORK

This site also incorporates plugins and / or buttons for social networks, in order to allow easy sharing of content on your favorite social networks. These plugins are programmed so as not to set any cookies when accessing the page, in order to safeguard the privacy of users. Cookies may be  set, if so provided by social networks, only when the user makes effective and voluntary use of the plugin. Please note that if the user browses is being logged into the social network, then he has already consented to the use of cookies conveyed through this site at the time of registration to the social network.

The collection and use of the information obtained by means of the plugin are governed by the respective privacy policies of the social networks, to which reference is made.

- Facebook   - ( cookie information link )

-Istagram - (cookie information link) 

 

DATA TRANSFER IN EXTRA EU COUNTRIES

This site may share some of the data collected with services located outside the European Union area. In particular with Facebook and Istagram through social plugins and the Google Analytics service. The transfer is authorized based on specific   decisions of the European Union and the Guarantor for the protection of personal data , in particular Decision 1250/2016 ( Privacy Shield ), for which no further consent is required.  The companies mentioned above guarantee their adherence to the Privacy Shield.  

Further information on the transfer of personal data to "third-party" countries can be found on the following dedicated pages:

http://www.garanteprivacy.it/home/provvedimenti-normativa/normativa/normativa-comunitaria-e-internazionale/trasferimento-dei-dati-verso-paesi-terzi

http://eur-lex.europa.eu/legal-content/IT/TXT/?uri=CELEX%3A32016D1250

http://www.garanteprivacy.it/web/guest/home/docweb/-/docwebdisplay/docweb/5306161  

 

USER RIGHTS

Incompliant with European Regulation 679/2016 (GDPR) and national regulations, the User can, in accordance with the procedures and within the limits established by current legislation, exercise the following rights:  

- request confirmation of the existence of personal data concerning him / her/ their (right of access);

- have information about the logic, methods and purposes of the processing;

- request the updating, correction, integration, cancellation, transformation into anonymous form, blocking of data processed in violation of the law, including those no longer necessary for the pursuit of the purposes for which they were collected;

- in cases of treatment based on consent, receive only the cost of any support, its data provided to the holder and held by it, in a structured and readable form by a data processor and in a format commonly used by an electronic device;

- the right to lodge a complaint with the Supervisory Authority (Garante Privacy -   link to the page of the Guarantor );

- as well as, more generally, exercise all the rights that are recognized by the current provisions of the law.

Requests should be addressed to the Data Controller.  

In the event that the data are processed on the basis of   legitimate interests   the rights of data subjects are never the less guaranteed (with the exception of the right to portability that is not provided for by the regulations), in particular the right to object to the treatment that can be exercised by sending a request to the Data Controller.   It is possible to oppose the processing of personal data:

a) for legitimate reasons;

b) (without having to motivate the opposition) when the data are processed for commercial or marketing purposes.

For your convenience, articles 15 to 23 of the Rules can be consulted at this link:   http://eur-lex.europa.eu/legal-content/IT/TXT/HTML/?uri=CELEX:32016R0679&from=IT

All information regarding the right of access can be requested at the email address: info@palazzovecchietti.it

 

 

HOLDER OF THE TREATMENT

The data controller is the company DUEMILAOTTO SRL Via degli Strozzi 4, 50123 Florence - Italy, under the current laws the company can be contacted through the section  CONTACTS .

 

RESPONSIBLE FOR TREATMENT

To find out the external Managers appointed by the Data Controller, please refer to the corporate privacy policy link.

Google is thw appointed data controller, processing data on behalf of the owner (Google Analytics).  

Updates

This privacy policy is updated on 22 May 2018

 

 

 

 

 

 

 

 

COOKIES POLICY ​

1. What are Cookies?

Cookies are small strings of text saved in the user's computer, everytime a webpage is visited.

Cookies are not detrimental for the devices. In the generated Cookies personal identification Data are not stored, but these information are used just in order to allow users a better navigation in this Website. For instance Cookies reveal to be useful in identifying and solving mistakes. Further information about Cookies are available on the following Websites: www.allaboutCookies.org; www.youronlinechoise.eu.

Cookies may perform different functions, as a more efficient navigation.

The Data Controller reserves the right to use Cookies, with user's consent when needed, to personalize the different functions and provide to the user a better navigation on the present Website. The Data Controller even reserves the right to use comparable systems to collect information about the Website's users, as browser and operation system used, for security or statistical purposes.

2. Different types of Cookies

  • Session and persistent Cookies
    "Cookies are classified in "session Cookies" and "persistent Cookies". Session Cookies are provisionally saved in the computer memory only during a user's browsing session and  automatically deleted from the user's computer when the browser get closed. Conversely, persistent Cookies are stored on the computer’s hard drive of the visiting user until they expire.
    Session Cookies are used in order to speed the analysis of internet traffic and facilitate user access to the services offered by the Website.
    Session Cookies are mainly used in the process of authentication, authorization and navigation services which are accessed via registration.
    Most of the browsers are set to accept Cookies by default. If you don't mean to accept Cookies it's possible to set your personal computer to refuse them or be warned when Cookies are stored.
    If you refuse the use of Cookies some features of the Website may not work properly and some services may result not available. The use of the so called session Cookies is restricted to the transmission of session’s identifiers necessary to enable a safe and efficient Website. Those Data have technical nature, temporary validity and they are not collected in order to identify users but, because of their operation and in combination with other Data held by third parties (such as the Internet connection provider), they may allow the identification. First part Cookies are only associated with the domain that created them.
  • Third-part Cookies
    Third-party Cookies are created by a different domain respect the one you are visiting, such as, for example, Google Analytics. The software used creates a Cookie for statistical purposes. These Data are then stored in Google Inc.
  • Technical and profiling Cookies
    Technical Cookies are used in order to provide a required service (see art. 122, comma 1, Italian Data’s Protection Code - Codice in materia di protezione dei Dati Personali). These kind of Cookies are not used for further purposes and they are normally installed by Data Controller or webmaster, e.g. languages tracking Cookies.
    Analytics Cookies are supposed to be technical Cookies whenever they are used for anonymous purposes.
    Profiling Cookies are intended to create users profiles and they are used to send to the user tailored advertising messages. In this case users have to be informed about and give the consent.

3. The present Website uses the following Cookies:

Technical Cookies and Cookies serving aggregated statistical purposes

  • Activity strictly necessary to let the service working
    This Application uses Cookies to save the User's session and to carry out other activities that are strictly necessary for the operation of the same, for example regarding the distribution of traffic. Activity regarding the saving of preferences, optimization, and statistics.
  • Users preferences storage, optimization and statistic
    This Application uses Cookies to save browsing preferences and to optimize the User's browsing experience. Among these Cookies are, for example, those to set the language and the currency or for the management of first party statistics directly employed by the Website’s Owner.

Other types of Cookies or third-party tools that might use them

Here following are listed some of the services that collect or can collect statistics in aggregated form and may not request the consent of the User or may be managed directly by the Owner - depending on their description - without aid of third parties.

In addition, third-party services (eg . Facebook, Twitter, Google, etc.) , may track activities aimed to create users’ profiles in order, for example, to send advertising messages in line with the preferences shown by the Web browsing’s context.

  • Interaction with external social networks and platforms
    These services allow the interaction with social networks or other external platforms directly from the pages of this Application.
    The interaction and information acquired by this Application are always subject to the User’s privacy settings for every social network.
    In case a service that enables interaction with social networks is installed it may still collect traffic Data for the pages where the service is installed, even if the Users do not use it.
  • Facebook Like button and social widgets (Facebook, Inc.)
    The Facebook Like button and social widgets are services that allow interaction with the Facebook social network provided by Facebook, Inc.
    Personal Data collected: Cookie and Usage Data.
    Place of processing : USA – Privacy Policy
  • Google+ +1 button and social widgets (Google Inc.)
    The Google+ +1 button and social widgets are services that allow interaction with the Google+ social network provided by Google Inc.
    Personal Data collected: Cookie and Usage Data.
    Place of processing : USA – Privacy Policy
  • Twitter Tweet button and social widgets (Twitter, Inc.)
    The Twitter Tweet button and social widgets are services that allow interaction with the Twitter social network provided by Twitter, Inc.
    Personal Data collected: Cookie and Usage Data.
    Place of processing : USA – Privacy Policy

Statistics

The services that are listed in this section enable the Owner to monitor and analyze visits and web traffic and can be used to keep track of User’s behavior.

  • Google Analytics (Google Inc.)
    Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google uses these Data collected to track and analyze the use of this Application, to prepare reports on its activities and share them with other Google services.
    Google may use the collected Data to contextualize and customize the ads of its own advertising network.
    Personal Data collected: Cookie and Usage Data.
    For further information: Privacy Policy
    For disabling: Opt Out

Displaying content from external platforms
Services that enable the display of content hosted on external platforms from the pages of this Website and to interact with them.
In case a service of this kind is installed, it is possible that, even if users do not use the service, it collects traffic data relating to the pages in which it is installed

  • Google Fonts (Google Inc.)
    It is a service of integration of font styles run by Google Inc. that allows this Website to integrate such content within its pages.
    Data collected: Cookie and usage data.
    For further information: Privacy Policy
  • TripAdvisor widget (TripAdvisor LLC)
    Is a content visualization service provided by TripAdvisor LLC that allows this site to incorporate content from that external platform on its pages. Personal Data collected: cookie and usage data. For further information: Privacy Policy
  • Google Maps widget (Google Inc.)
    Is a maps visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages. Personal Data collected: cookie and usage data. For further information: Privacy Policy

How can I disable Cookies?

Most browsers automatically accept Cookies, but you may choose not to accept them. If you do not want your computer to receive and store Cookies, you can modify the security settings of your browser (Internet Explorer, Google Chrome, Mozilla Firefox , Safari etc ...). There are several ways to manage Cookies and other tracking technologies. By changing your browser settings, you can accept or reject Cookies or choose to receive a notice before accepting a Cookie from the Website. You can delete all Cookies installed in your browser's Cookies folder. Each browser has different procedures for managing settings.

To get specific instructions please click on the following links:

  • Microsoft Internet Explorer
    You can manage Cookies setting just going in "Instruments" – "Internet settings" and then by choosing "Privacy". Or you can manage the Cookies setting by clicking this link:
    http://windows.microsoft.com/en-us/windows-vista/block-or-allow-Cookies
  • Google Chrome
    You can manage Cookies setting just going in "Settings" – "Internet settings" – "Advances setting" and modify Privacy setting. Or you can manage the Cookies setting by clicking this link:
    https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_Cookies
  • Mozilla Firefox
    You can manage Cookies setting just going in "Options" – "Privacy". Or you can manage the Cookies setting by clicking this link:
    http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20Cookies
  • Apple Safari
    You can set Cookies by choosing "Preferences" in the browser menu and then "Security" or by clicking this link http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html
    If you don't use one of the mentioned browsers, you can choose "Cookies" in the browser guide, in order to discover how to set the functions.
  • How disable Flash Cookies
    Please click on the following link:
    http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager02.html#118539

Cookie Google Analytics

In order to disable Google Analytics Cookies and inhibit Google Analytics to collect navigation Data, please download browser add :https://tools.google.com/dlpage/gaoptout

Please have a look to our Privacy Policy to be informed pursuant to Article 13 of Italian Data’s Protection Code (Codice in materia di protezione dei Dati Personali).

By booking on this website...

  • You will be served a complimentary welcoming aperitif when you arrive
  • You will receive a complimentary breakfast, every morning, in your room
  • You will have access to exclusive offers and rates
  • Booking is very simple and totally secure
  • You will enjoy direct contact with our hotel staff
  • No added-on charges will be levied
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Suites and studios in Firenze

Come and enjoy Florence again, in complete safety

At the end of summer, Florence is even more beautiful than you imagined: less crowded, dotted with charming gardens and romantic restaurants, enveloped in a magical atmosphere.  Enjoy it care-free with a stay at the boutique hotel Palazzo Vecchietti, in the very heart of the historical center.

Florence can be easily enjoyed on foot – especially from our clean and cozy hotel, a guarantee for a relaxing and serene stay.  The Palazzo Vecchietti is safer than ever, adhering to all the health and sanitary regulations whilst maintaining our usual high standards of exclusive service.

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