Faq

Why is it better to book on this official website rather then on another site such as Bookink or Splendia?

Because by booking on this website...

You will be served a complimentary welcoming aperitif when you arrive
You will receive a complimentary breakfast, every morning, in your room
You will have access to exclusive offers and rates
Booking is very simple and totally secure
You will enjoy direct contact with our hotel staff
No added-on charges will be levied

When is check-in and check-out?

Check-in begins at 14:00 (2pm)-24:00 (12am); check-out is made before 12.00 (12pm).

If on the day of your departure you wish to make a final visit around the city, you can leave your baggage at our reception desk where will will guard it for you until you are ready to leave.

What credit card do you accept?

Visa, Mastercard, Amex, JCB, Diners, Bancomat

What are your cancellation terms?

Bookings can be canceled without penalty up to 7 days before your arrival. After that a penalty of the whole reservation's amount will be levied.

These are our general cancellation terms. We invite you to always check, when you are booking, to see if our cancellation terms have been updated or altered for any of our offers.

Parking?

We are associated with a surveilled garage with valet parking. Ask our staff for more information.

Wi-Fi Connection?

We offer complimentary high-speed Wi-Fi connection throughout the hotel's premises.

Do you have a gluten-free menu?

At breakfast, we offer gluten-free and vegetarian products upon request.

Tour and tasting organization?

Palazzo Vecchietti offers a personal service organizing tours and excursions with private chauffeur and interpreting assistance for visits throughout Tuscany.